We're Here To Help
For immediate support, use our Modern Color Live Chat (located in the chat icon on the bottom right of your screen) when it is available, which is 7 days a week from 8 am until 11 pm eastern time. Please allow up to 3 minutes for a response from a live representative.
There we can help you pick the right shade, answer any product related questions, help with your order, or offer more assistance with your application. We are always happy to help.
Our Live Chat is also the best place to reach us for assistance with shipping, tracking, returns, exchanges, replacements, subscription support, order cancelations and order adjustments.
Please read our return policy here: https://www.moderncolor.com/policies/refund-policy
To manage your subscription click here: https://www.moderncolor.com/tools/recurring/login/
Fill out the form below to reach us via email, which goes directly to info@moderncolor.com
Modern Color responds to all emails within 3 business days.
Modern Color does not carry samples, instead we offer complimentary exchanges and live application assistance with our color experts available on our Live-Chat
For urgent support, you can reach our brand manager, Andrea, via text/call 305-417-0417